Victor, Branch 1
DSL
(stu script)
Hello, my name is ____________ and I am calling on behalf of America Online. How are you doing today? Great! Have you been enjoying the service so far?
Mr(s).______I'm sure you've heard about the new high-speed DSL service. Right now we are calling select AOL customers in your area, and what we would like for you to do is test AOL DSL on a trial basis.
Now, some of the benefits to having DSL service compared to your slower phone line method are:
It's always connected, you won't have to wait to dial in. You just jump on the internet.
There are absolutely NO busy signals.
And it's 50 times faster and the dropped connections are pretty much eliminated. You should see it for yourself, Mr(s).______, the pages just pop up. There's virtually NO waiting at all.
Plus, the DSL service also allows you the convenience of being able to talk on the phone while you're online. It won't interfere with your phone at all. You won't need a second phone line for your computer.
Now Mr(s). ______ , in a few weeks you'll receive the DSL information along with the easy-to-install equipment. Please test this service at home FREE for 30 days, if you like it and want to keep it, thats great! It's only $19.95 per month. Now if you decide that it's not for you or you just wouldn't be able to use it(which we seriously doubt), that's OK too! You're under NO obligation to keep it. As I said, we're just looking for AOL customers in your area to test DSL. There's no risk involved, we just want you to look at it. OK?!
[if yes] Great! I just need to ask you a few questions about your computer.
[if no] Well I can certainly understand that Mr(s).______, however just let me point out that we do give you a full 30 days to play with it and make sure that it's worth it before you're obligated to do anything. There's no risk involved. Like i said, we just want you to look at it.
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